Frequently Asked Questions

Smith Aluminium is a locally owned and operated business based in Medowie, run by owner-operator Glen, proudly serving Newcastle and surrounding suburbs including Port Stephens, Raymond Terrace and Maitland.

We've been trusted by local homeowners and businesses in Newcastle for over 40 years, providing reliable security screens, security doors and flyscreens tailored to our community's needs.

Locals choose us because we're a local, family-run business with decades of hands-on experience, a strong reputation built on genuine reviews, and a personal approach you don't always get from bigger companies.

We're not a franchise. Smith Aluminium is an independently owned, owner-operated business based right here in Medowie, which means the person quoting your job is the same person who stands behind the finished work.

We specialise in security screens, security doors, security window screens and flyscreens for residential and commercial properties across Newcastle, Port Stephens and the Hunter region, plus plantation shutters for homes wanting a stylish window covering.

Yes. A lot of our work involves older homes with out-of-square frames or non-standard door tracks, and we custom-measure every security screen and door to fit properly rather than forcing a standard size.

Absolutely. Our security screens and security doors are fitted for homeowners, commercial premises, offices and shopfronts across Newcastle and the surrounding suburbs.

Yes, we handle repairs and replacements for existing security screen doors and window screens, including remeshing and hardware fixes, not just brand-new installations.

Yes, Smith Aluminium is a licensed, locally owned business, and we're happy to provide our licence details on request so Newcastle customers can book with confidence.

We stand behind every security door and security screen we install with a workmanship guarantee, so if something isn't sitting or locking properly, we'll come back and fix it.

We've built a rating of 4.6 stars from Google reviews and 4.9 stars on Localsearch from genuine Newcastle and Port Stephens customers, with feedback consistently praising our punctuality, pricing and quality of fit.

Yes, we provide free, no-obligation measure and quote appointments for homeowners and businesses across Newcastle, Medowie, Port Stephens and the surrounding areas.

Most security screens and doors are manufactured within one to three weeks of your measure and quote, and we'll confirm your expected install date before any work begins so you can plan around it.

As a locally owned business based in Medowie, we're part of the Port Stephens and Newcastle community ourselves, and we take pride in supporting the same neighbourhoods we live and work in.

Yes, we're a locally based operation, which means the team measuring, manufacturing and installing your security screens is working right here in the Newcastle and Port Stephens area, not flying in from elsewhere.

We service Newcastle and surrounding suburbs including Medowie, Port Stephens, Raymond Terrace, Maitland, East Maitland, Rutherford, Cardiff, Warners Bay, Belmont, Mayfield, Wallsend, Toronto, Thornton, Hamilton, Merewether, Broadmeadow, Kotara, Huntlee, Dungog, Shortland, Soldiers Point, New Lambton, Cameron Park, Fletcher and Hawks Nest.

We aim to get back to enquiries promptly and book your free measure and quote at a time that suits you. After-hours appointments are also available for customers who can't get away during business hours.

You can reach Glen and the team directly on 0402 907 390, by emailing smithaluminium@gmail.com, or through the contact form on our website to arrange your free measure and quote.

Yes, alongside our standard Monday to Friday hours, we offer after-hours service by appointment for Newcastle and Port Stephens customers who need a time outside the usual workday.

Our security screens and doors are built from high-quality aluminium and stainless steel, chosen specifically to handle the Australian climate and resist rust and corrosion, so you're not replacing them every few years.